Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer
Instructions for returns:
Please contact us via email: firstname.lastname@example.org or via Shopify inbox, or by phone or txt 571 4o2 2854 if you need further assistance for your RETURN and we will provide you further instructions on how to send your return successfully.
Once we received your return, we will assess it ensure it makes our Policy. If it does, we will process your REFUND within 3 to 5 business days on the card of your purchased.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 to 5 Days (36 - 120hours).
Expected Processing timelines: 3 to 5 Days (36 - 120hours).
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us in our Contact us page and we will make sure you get take care of in a promptly manner.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at our Contact Us page with the purchase number and we will arrange for the replacement for you as soon as possible.
We will send you an email to where to send the return product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please contact us for further inquiries about our RETURN POLICY